Frequently Asked Questions

If your question isn't answered here, please call us (800-845-7017).

Because of the island’s reputation of being a sort of “paradise” and the normal school and work restrictions, most vacationers tend to visit in the warmer months. This means that, while your unit may receive more bookings during the summer, it is normal to expect lower occupancy during fall and winter. We do, however, target off-season rentals to our “snowbird” visitors.

Yes! Each property clearly states the maximum number of guests allowed, and we will not permit exceptions.

Suggested rental rates vary from property to property based on many factors such as location, proximity to the beach and/or pool, amenities, view, condition and more. A property with all-new appliances, recent renovations, flat-panel TVs, and a private pool tends to rent for more than a dated property lacking modern conveniences. Also, rates vary from season to season: vacation, sport, fall, and winter.

Of course! We have a convenient login system for our owners to view their properties’ availability to avoid double bookings.

Resort Rentals of Hilton Head Island does not play favorites. We do our best to find the perfect match for each of our guests

Our dedicated property management team inspects your home before and after a guest’s stay. We work to ensure that our team becomes familiar with the ins and outs of your property so they can easily tell when something may be amiss. In addition, we do not rent to anyone under the age of 25, and we do not allow parties or events without prior owner approval.

Unlike other rental companies, we do have some pet-friendly properties. We always require notification of intent to bring an animal at the time of the initial reservation, as well as a non-refundable pet fee.

There are many reasons:

  • Our owners enjoy the most comprehensive benefits offered by any vacation property management company on Hilton Head Island.
  • Our technology enables us to advertise and promote your property locally, nationally and internationally more efficiently than any other company on Hilton Head Island.
  • Our team members constantly update your property’s individual web page to attract the most attention from vacation-planning consumers.
  • We’re in constant contact with our owners, requesting feedback, as we strive to improve every aspect of our business.

Most importantly, we develop friendships with our owners and respect and care about them as well as their valuable properties.